Policies and Information

Please be informed of all of our standard policies outlined below before your first appointment along with additional policies regarding Covid-19 Safety Please do not hesitate to contact us with questions.

Directions and Parking

Coming from either Brunswick or Bath on Route 1, take the New Meadows Exit and head south on New Meadows Road. When you cross the intersection with State Road the road’s name changes to Fosters Point Road. Continue down Fosters Point Rd. for 3 miles. You will pass the Audubon Hamilton Sanctuary’s parking lot and our driveway is the next one on the right, just after the “hidden drive” sign. When you get to our location at 701 Fosters Point Rd. in West Bath, Maine you will see our sign on the road. Head up the driveway on the right. The clinic is the building on your right and parking is out front.

Health History and Consent to Treat

All patients are required to read all policies, completely fill out a confidential health history form, and sign a consent to treatment and liability release prior to any treatment at New Meadows Healing Arts.

If possible, please arrive a few minutes early to your first appointment in order to fill out all paperwork if you haven’t already.  You must also inform your massage therapist or acupuncturist of any changes to your health information as well as other changes to your personal information, such as address changes, changes in emergency contact information etc.  

Payment

Some health insurance plans may cover acupuncture and massage services. If your insurance plan covers our services we are happy to bill them for you or provide you with a receipt for reimbursement. Co-pays as well as non covered service payments are due in full at the time of service.  Cash, local checks and credit card payments are accepted.  Gratuities are not necessary.

Cancellations

When you book an appointment, that time is reserved just for you.  36 hours notice is required to cancel or reschedule appointments without being responsible for payment in full.  With less than 36 hours of notice your credit card will be charged, or you will receive a bill by mail or email. If you need to cancel or reschedule your appointment please call New Meadows Healing Arts at (207) 613-6167 or email your provider Helen Hudson at helen@newmeadowshealingarts.com or Matthew Wierzba at matt@newmeadowshealingarts.com. To avoid paying the session fee for an upcoming appointment, a friend or family member can be sent in your place.  Exceptions are possible in certain circumstances and at the business owner’s discretion.  

Late cancellation fees will be waived for all Covid-19 symptom or exposure related reasons.

Gift certificates are non-refundable and do not expire.  All scheduling is subject to availability.  

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